OUR PROCESS

STEP 1: Email us a copy of your plans or a drawing of your proposed design/layout. It is best for this to include the length, width and preferred thickness of each piece. Include your address for delivery and installation and add any information we may need to know about access (stairs, steep driveway, narrow entrance etc)

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STEP 2: If the initial Quote is something you may be interested in, we would recommend you make an appointment to come in and see us. During your appointment, we can discuss the project further, discuss the product, check out colours and current projects we are working on.

STEP 3: If you decide to proceed, it’s best you keep us in the loop in terms of timeframe so we can keep the project in our pipeline and temporariliy book in a final measure and site visit (if required).

STEP 4: Mitchell will come and complete a final site measure once your cabinetry has been installed. If there is no cabinetry, Mitchell may still need to complete a site check, this is determind on a case-by-case basis.

STEP 5: Once final measurements have been taken or confirmed and we have all of the required information for the project (like colour, base design, sink location etc), we are ready to get started.

STEP 6: We will make the formwork for the project, cast the project, process it and seal it. For this stage, we will need atleast 7-10 days for this process.

STEP 7: We will keep in touch during this process and once sealing is underway, we will be in touch to arrange a day and time for delivery and installation. Depending on the current workload at the time, we usually ask our clients to allow 3-5 weeks from final measure to installation, however, as I mention above we only need 7-10 days to create your project.

STEP 8: We are ready for installation. As for you, sit back, relax, and admire!

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